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Changes & Returns

Learn about the changes and returns policy at Gravanis Building Materials, including eligibility, conditions and how to request a return.

Changes & Returns

At Gravanis Building Materials, customer satisfaction is our priority. If you wish to exchange or return a product, please review the following information.


Product Changes

Products may be exchanged provided they are unused, in their original condition and packaging, and accompanied by the purchase receipt or invoice.


Product Returns

Returns are accepted in accordance with applicable consumer protection laws and our store policy. Returned products must not have been used or damaged and should be returned in their original packaging.


Refunds

Once the returned product has been inspected and approved, any eligible refund will be processed using the original payment method, unless otherwise agreed.


Need Assistance?

If you have any questions about exchanges or returns, please contact our customer service team before returning any products. We will be happy to assist you.

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